Frequently asked questions

Never hesitate to ask.
Here is a list what people often ask us.

In exchange for your payment, either one-off or ongoing, your software is free for your company to use. You are not able to on-sell or sub-license the software to third parties. See our terms and conditions for more detailed information.

Yes, is the short answer. Just use our Contact form to get in touch with us.

Yes, is the short answer. But we have to talk in more detail about this and will bind this agreements to a minimal subscription time line. If you have one or more features in mind that you can think other Blueskin Software customers are interested in, you may raise even more our interest of colaborating with a awesome new feature for the Blueskin Software comunity to use.

This can take from a few days up to several weeks. It really depends on the complexity of your Custom Features that we need to quantify for development. We will provide you different options in how to conduct the cost evaluation process. Usually we start with our Cost Estimation Tool to get a rough figure. We will then work with you to refine the basic quote into a detailed specification.
If you like this figure, we transfer the simplified requirement catalog into a detailed specification. Depending on the complexity of your project, the detail specification might be subjected to extra planning cost. After this step we have achieved a fix price stage where you can launch your project.

We would appreciate if you contact us by using the provided form or write us an email. Once we have connected, we are happy to share our business phone numbers with you. This gives us the chance to prepare for your request and prepare for our first conversation. We provide our customers with a 24/7 business hotline to ensure ongoing support when you need it.

Yes, building a custom mobile or desktop software with us and using one of our hosting services comes with free hosting for your website!

No, costs for development and product activation do not depend on the size of your company. This cost depends on the Features you require and on the complexity of your custom features.
Yes, your company size is measured by the number of employees you have. Product activation cost and development for your custom features on the other hand do not depend on your company size.

Yes, ask us for a quote. We can arrange one-off projects without ongoing subscription costs, however this is not possible when using our hosting services.

Glad you ask. On our site, we provide a tool where you can get an automatic generated cost estimate. These figures primarily illustrate hosting and license costs and provide an estimate for your custom software development. This is what we refer to as the Cost Estimate. This we refere as the Cost Estimate.

A quote is the next step after the Cost Estimate. We will work with you to develop a detailed specification. This will allow us to provide a quote that includes all negotiated features.

With both options, you are the owner or subscriber of a server or virtual machine in the cloud or within your corporative network. With the mandated hosting option we install, maintain and monitor your system for you, whereas with the self-hosting option, your own IT staff would perform these tasks. With self-hosting our staff acts as supplementary support.

Most of our projects come with a desktop client that targets employees working in the back-office. If your project does have very slim requirements for this purpose you might not need this. In such a situation, you will receive a generic desktop application, without custom branding, that enables our standard features and a administrative section with system configuration that is not available on the mobile app.